“I called S.H.I.M. Recently when I was unhappy with my old insurance company. I called the week my policy was going to expire for my old company. I spoke with Kevin B when I called. From the time I called till now Kevin has been extremely helpful, even going out of his way to insure things got done in a timely fashion. When I called the office someone picked up right away, I didn’t have to deal with any of those annoying robots and they have yet to be put me on hold which is something I am used to dealing with. I am very happy with the service they provided me and I am glad I made the switch! Thank you Kevin and all at S.H.I.M.